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Digital Presence Essentials

Your business is already online, but does everything look right? We’ll help you get the essential details and digital touchpoints in order, so customers have a clearer picture of your business.

Who it is for

For established SMEs whose core business information, priority profiles or enquiry paths have become inconsistent or hard to manage.

What’s included

  • A consolidated source-of-truth document for the agreed business details.
  • A review of the priority public profiles and enquiry links named in the written scope.
  • Updates to agreed core business information on those priority profiles when authorised access or permissions are provided.
  • Alignment of the agreed contact, direction or enquiry links across the scoped touchpoints.
  • Before-and-after documentation of the changes completed by OAF.
  • A practical handover showing which source information to keep current.

What’s not included

  • A new website, additional web pages or website maintenance.
  • Ongoing social media management, regular posting or community management.
  • Photography, videography, paid advertising management or advertising spend.
  • Custom booking systems, e-commerce or complex integrations.
  • Third-party subscription, domain, hosting or platform fees.
  • Unlimited revisions or work outside the profiles and touchpoints named in the written scope.

How it works

  1. Send an enquiry with the business context and priority concerns.
  2. We confirm the named profiles, deliverables, timeline, access requirements and service terms in writing.
  3. You provide the approved business information and any authorised access needed for the agreed work.
  4. We organise the approved information and complete the scoped profile and enquiry-path updates.
  5. You review the completed work at the agreed checkpoint and provide consolidated feedback.
  6. We resolve the scoped review and complete the practical handover.

What you need to provide

  • Accurate business details, opening hours, services and contact information.
  • Existing branding, approved wording and usable photos where relevant.
  • Authorised access or permissions for any profile OAF is asked to update.
  • One decision-maker and consolidated feedback at the agreed review point.

Ready for a clearer next step?

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Prices apply to the stated package scope, with timelines and service terms confirmed in writing before work begins.